Unlocking Your Team’s Potential with the Quality of Interaction Index
Growth, innovation, and change are team sports. Guiding an organization from potential to performance is a complex undertaking that requires more than just individual talent. The unit of transformation is the team—executive teams, project teams, and boards of directors, for example.
While having smart, dedicated people is essential, the way they interact determines whether their combined efforts drive meaningful progress. The quality of interaction matters.
Cognitive Diversity and Psychological Safety: Foundations for High Performance
Decades of research confirm two critical factors that determine the quality of team interactions: cognitive diversity and psychological safety.
- Cognitive Diversity refers to the unique ways individuals process information, solve problems, and contribute to growth, innovation, and change. Diverse cognitive styles create the conditions for breakthrough thinking and adaptive problem-solving.
- Psychological Safety is a shared belief among team members that it’s safe to take interpersonal risks—expressing ideas, admitting mistakes, and challenging assumptions without fear of negative consequences.
Teams that fully leverage their cognitive diversity and maintain high levels of psychological safety consistently outperform others. These teams generate innovative solutions, navigate change effectively, and sustain high performance.
The Quality of Interaction (Qi) Index helps your team assess and strengthen these two essential dimensions. Through this process, you gain clarity on the behaviors to enhance and those to leave behind—transforming potential into performance.
Transforming Potential into Performance with the Qi Index
The Qi Index is a data-driven tool designed to visualize and benchmark the cognitive diversity and psychological safety within your team. These insights provide a foundation to:
- Identify and strengthen behaviors that drive growth and innovation;
- Address vulnerabilities and blind spots that hinder performance;
- Build a roadmap for sustainable improvement, leveraging the strengths of your team;
- Measure progress toward higher levels of collaboration and impact.
By engaging with the Qi Index, your team will develop the strategic behaviors and practices needed to move from potential to performance.
How a Qi Index Engagement Works
Each Qi Index engagement follows a structured, evidence-based process to help your team reach its full potential. This includes:
1. Initial Assessment
We begin by defining the scope of the engagement. Will we be working with a single team or multiple teams? Each participating team member completes a brief online assessment (approximately 10 minutes), offering insights into their cognitive approaches and perceptions of psychological safety.
2. Results Workshop
Once assessments are complete, we conduct a tailored workshop to review and discuss your team’s results. Before the session, we analyze team responses and prepare visualizations that reveal patterns of interaction and opportunities for improvement.
During the workshop, we:
- Highlight strengths in cognitive diversity and psychological safety;
- Facilitate interactive discussions that uncover actionable insights;
- Co-create a strategic roadmap to enhance team performance and interaction quality.
This workshop lays the groundwork for immediate and sustained progress.
3. Quarterly Check-ins
Sustainable change requires regular feedback and measurement. Every three months, your team will reassess using the Qi Index. This provides updated insights into your progress and highlights areas for continued improvement. We prepare quarterly reports to track trends and identify new opportunities for growth.
Optional quarterly workshops can deepen engagement, address new challenges, and sustain momentum over time.
Why Choose the Qi Index for Your Team?
- Anonymity Assured: Individual responses are confidential. The focus is always on team dynamics, not individual performance.
- Flexible Delivery: Whether onsite, fully remote, or hybrid, our approach adapts to your team’s needs.
- Evidence-Based and Practical: Rooted in science but designed for actionable outcomes, the Qi Index bridges research and real-world application.
Ready to Move from Potential to Performance?
The Qi Index is a powerful tool for any team seeking to unlock its full potential. If you’re ready to explore how this process can transform your organization, click below to connect with us.tton below to connect with us and learn more.